keeps crashing - no error message

[MI5 Mark]

Hi, firstly its great but I am having a few problems with it stopping working, no error messages "PT4 has stopped working" and it closes. This happened firstly when I clicked start getting hands, just kept closing. I restarted PC and then it worked, I played a session and came back and its crashed again.

With no error messages its hard to say why, let me know if you need more info.

[kraada]

Are you running our latest beta version? What operating system are you using? Are you attempting to play Zoom?

[MI5 Mark]

Yes latest version

No not playing zoom

Playing 6max and when running its fine, it crashes either after been left active for a while, but mainly when i try get hands or it reply a hand.

Using Windows 7 64bit

[kraada]

Can you reproduce this consistently? If so, can you get us the PokerTracker4.log file from a crash and attach it to a support ticket for us?

[MI5 Mark]

Sure if you tell me how and where to send the file

[kraada]

Send it via our support system.