Overview report shows incorrect data

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Overview report shows incorrect data

Postby debpes » Sat Apr 28, 2012 9:28 pm

I noticed that a few people have already mentioned something like this, but no thread that I've read has given enough specifics for me to be sure that the problem they are describing matches mine.

In the View Stats section, when I run the Overview report for cash games, I get incorrect data in the summary data in the left upper section of the interface (graph is also incorrect). However, the bottom half of the report, when I look at the data by session, does show the correct data. The screenshot attached here shows the discrepancy between the two sections of the interface.

Note that if I view the bottom section by any other stat (date, stake or by position), the incorrect data is displayed.

Overview report incorrect.gif
debpes
 
Posts: 28
Joined: Sun Dec 05, 2010 12:31 am

Re: Overview report shows incorrect data

Postby PJs Ronin » Sun Apr 29, 2012 12:37 am

Same in calendar view:
Screenshot.png


Edit: Clicking refresh does nothing... stopping and starting hand import does nothing... selecting a different day in the top panel and then returning to the current day does do a proper refresh but data is then 're-frozen' until a different day is again selected.
PJs Ronin
 
Posts: 978
Joined: Fri Dec 25, 2009 11:55 pm

Re: Overview report shows incorrect data

Postby PJs Ronin » Sun Apr 29, 2012 1:24 am

ignore my post... is working fine now... FML.
PJs Ronin
 
Posts: 978
Joined: Fri Dec 25, 2009 11:55 pm

Re: Overview report shows incorrect data

Postby WhiteRider » Sun Apr 29, 2012 6:34 am

debpes -

What do you have My Day Starts At set to? (Configure > Reporting Options)
Was it before or after that time when you were looking at the reports?
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Overview report shows incorrect data

Postby debpes » Sun Apr 29, 2012 10:57 am

I have it set to 5:00 AM. So I was looking at data that was all from the same day.

What the poster after me wrote applied to me as well: I restarted the app, changed the day to yesterday and then back to today, etc. Nothing helped.

Today, when I go into PT4 and look at Yesterday for the stats, they are now showing the correct information for yesterday's play.

I'll start playing some games now and see if it captures Today correctly.
debpes
 
Posts: 28
Joined: Sun Dec 05, 2010 12:31 am

Re: Overview report shows incorrect data

Postby WhiteRider » Sun Apr 29, 2012 4:21 pm

Was it originally before or after 5 am when you were looking at the data?
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Overview report shows incorrect data

Postby debpes » Sat May 19, 2012 12:03 pm

Hi guys.

As of the previous update (.18) I'm still having the same issue with the stats not showing the correct totals for "today."( In the View Stats section, when I run the Overview report for cash games, I get incorrect data in the summary data in the left upper section of the interface (graph is also incorrect)).

I do have my "day starts at" set to 5:00 AM.

However, an additional oddity that I noticed: if I play after midnight, the filter for "today" indicates that I'm not playing any games (as if all my pre-midnight games are now considered "yesterday" despite my setting of when my day starts). What is also unexpected is that as I continue to play additional hands, the stats seem to get added to the "yesterday" setting.

I'm not sure if I'm making this clear. Please let me know what other data I can supply to help you trouble shoot this issue.
debpes
 
Posts: 28
Joined: Sun Dec 05, 2010 12:31 am

Re: Overview report shows incorrect data

Postby WhiteRider » Sat May 19, 2012 1:56 pm

Please update to v4.01.19 Beta - a couple of issues related to this were fixed, and in particular "today" should work correctly before the My Day Starts At time now.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Overview report shows incorrect data

Postby debpes » Sun May 27, 2012 11:00 pm

Looks like the update did the trick. Thanks for the support.
debpes
 
Posts: 28
Joined: Sun Dec 05, 2010 12:31 am

Re: Overview report shows incorrect data

Postby WhiteRider » Mon May 28, 2012 3:58 am

That's good to hear - thanks for the confirmation. :)
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to PokerTracker 4

Who is online

Users browsing this forum: No registered users and 29 guests

cron