Error with Ipoker Stats

Questions and discussion about PokerTracker 4 for Windows

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Error with Ipoker Stats

Postby Turbo » Fri Jul 13, 2012 8:35 am

If you use Auto-Center and have a customed Live Amount BB stat as a table stat and choose for hero only, it does reflect wrong numbers sometimes.
The numbers are from a different seat, so it doesn't always recognize that Hero is placed on bottom right (6max).
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Re: Error with Ipoker Stats

Postby Turbo » Fri Jul 13, 2012 8:54 am

Now I've changed back to playing without Auto-Center and I still have the same error. The live amount BB table stat for hero only sometimes displays numbers for villains not for hero.
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Re: Error with Ipoker Stats

Postby kraada » Fri Jul 13, 2012 10:40 am

Are you playing cash games or tournaments?
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Re: Error with Ipoker Stats

Postby Turbo » Sat Jul 14, 2012 7:23 am

6max double or nothing tournaments
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Re: Error with Ipoker Stats

Postby WhiteRider » Sat Jul 14, 2012 11:59 am

What version of PT4 are you using? We did have an issue with live stats appearing for the wrong players but that was fixed a few versions ago.
Do you see the problem using a built-in profile or are you using a customized one?

If you're still having the problem in v4.01.23 please restart PT4 and reproduce the problem at a single table (or as few as you need to see the problem - the simpler the log file the better) and attach the PokerTracker4.log file from C:\Users\yourname\AppData\Local\PokerTracker 4\ (which you can access from the PT4 File menu) to a Support Ticket along with a screenshot of what you see and the hand history file for the tournament.
If you're using a custom profile please export and attach that too.
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