Time problem

Questions and discussion about PokerTracker 4 for Windows

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Time problem

Postby yosherman » Mon Aug 06, 2012 10:01 pm

Hi, I'm having some trouble with the time in the PT4. The problem is that it shows the wrong time, for example, the 2k hands I played today appear as they were played yesterday.
How can I solve this problem?

http://i.imgur.com/0jrKV.png

TY!
yosherman
 
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Re: Time problem

Postby shawnanthony » Tue Aug 07, 2012 2:40 am

So far I haven't experience any issues with PT4, try to contact support at https://www.pokertracker.com/support, maybe they can help you.
shawnanthony
 
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Re: Time problem

Postby WhiteRider » Tue Aug 07, 2012 4:39 am

First, please check that your computer is set to the correct timezone rather than just the correct time.
It could be that the times in your hand histories are specified in a timezone that PT4 isn't aware of, in which case they wouldn't be adjusted correctly. Please attach one of your hand history files to a Support Ticket with a link to this thread so that we can investigate.
WhiteRider
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