serious carbon/merge poker issue- stats dont line up

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serious carbon/merge poker issue- stats dont line up

Postby runitwtice » Sat Aug 18, 2012 2:26 pm

ok im not a pokertracker newb by any means, but i did recently buy a new lenovo allinone desktop that uses windows 7, now when i try to use pt3 omaha on the merge network the stats dont line up correctly, now i saved the stats so i can keep a table open in the middle of the screen the stats will line but i keep them on the right of the table(the problem comes when i need to move tables), and if i try to multi table and move tables to the top left and bottom left the stats dont follow the table so i basically would have to move everyones stats individually every time i would like to multitable which is a huge hassle, when i do drag the tables the pt3 stats will move but at a slower rate so they will overlap on the wrong tables

i have also tried to use the carbonpoker omaha calculator and these stats dont line up as well, which leads me to believe it is a problem with lenovo??? i tried reinstalling merge carbon, pt3, and all that but stilll same issue

i was using pt3 omaha on my lenovo laptop that also uses windows 7 and older dell with zero problems, now with my new lenovo i dont know what to do

any possible solutions?
runitwtice
 
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Re: serious carbon/merge poker issue- stats dont line up

Postby WhiteRider » Sun Aug 19, 2012 4:13 am

Can you please clarify your problem? Do you mean that the stats are appearing by the wrong players when you start different tables, or that the stats don't follow when you move a table window?
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Re: serious carbon/merge poker issue- stats dont line up

Postby runitwtice » Sun Aug 19, 2012 11:08 am

no i mean when i drag the stats dont follow correctly
runitwtice
 
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Re: serious carbon/merge poker issue- stats dont line up

Postby WhiteRider » Mon Aug 20, 2012 3:17 am

If you're playing at Merge successfully I guess you must be using the latest version of PT3 but please check that you're using 3.13.9 Beta.
Also check that the drivers for your graphics card are up to date - again, I'd assume so on a new machine but they may not be.

If you still have the problem please report your problem - your logs and screenshots may give us an idea why this is happening and one of our support techs will work with you to resolve the problem.
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