Popup does not show statistics

[dumbtech]

When I make a popup and set it to anything other than "Everyone" all the statistics show up as dashes. E.g. if I have a table group for hero only and assign a popup to it then any statistics in the popup look like "-". How do I fix it? Is this a bug?

[kraada]

That sounds like it might be a bug. Please restart PT4 using the Logging Enabled link on your Start Menu and reproduce this problem. Then please send us the PokerTracker4.log file via a support ticket so that we can investigate this further for you. You can find this file by clicking File -> Open User Data Folder in the main PT4 window. The file we need is the text file called PokerTracker that's in the folder that appears. Also export the HUD that has this problem and attach that as well - once we have those two files we'll be able to determine if it is in fact a bug and if it is, get it fixed.