Party FastForward support

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

Party FastForward support

Postby PumaPerez » Tue Nov 06, 2012 4:27 pm

just to be clear: only Party Poker FF is supported in latest beta? or whole partygaming family brands?

looks like HUD didnt work on WPTpoker. handhistories imported ok, but still no HUD.
PumaPerez
 
Posts: 163
Joined: Mon Oct 25, 2010 7:35 am
Location: Bratislava, Slovakia

Re: Party FastForward support

Postby kraada » Tue Nov 06, 2012 5:21 pm

I would have expected it to work on all Party skins, but regardless, please restart PT4 using the Logging Enabled link on your Start Menu and reproduce this problem. Then please send us the PokerTracker4.log file via a support ticket so that we can investigate this further for you. You can find this file by clicking File -> Open User Data Folder in the main PT4 window. The file we need is the text file called PokerTracker that's in the folder that appears.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Party FastForward support

Postby PSantos » Tue Nov 06, 2012 6:22 pm

How can I convert old FF hands into the new stake format? $xx (6max) FAST

Edit: Nevermind I got it ;)
PSantos
 
Posts: 98
Joined: Wed Apr 29, 2009 10:57 am

Re: Party FastForward support

Postby PumaPerez » Wed Nov 07, 2012 3:15 am

ticket 129370.
log file sent.

thank you
PumaPerez
 
Posts: 163
Joined: Mon Oct 25, 2010 7:35 am
Location: Bratislava, Slovakia

Re: Party FastForward support

Postby WhiteRider » Wed Nov 07, 2012 4:57 am

PSantos wrote:How can I convert old FF hands into the new stake format? $xx (6max) FAST

Edit: Nevermind I got it ;)

For clarity, you can change the description of stakes via the menu Database > Adjust Stakes. Select the sessions you want to change and select or enter the description you want to use.

PumaPerez wrote:ticket 129370.
log file sent.

thank you

Thanks - we'll get back to you via your ticket.
WhiteRider
Moderator
 
Posts: 54018
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Party FastForward support

Postby WhiteRider » Wed Nov 07, 2012 5:13 am

PumaPerez wrote:ticket 129370.
log file sent.

thank you

Thanks - I'm told by one of the developers that he's identified the issue.
WhiteRider
Moderator
 
Posts: 54018
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Party FastForward support

Postby PumaPerez » Sat Nov 10, 2012 7:31 pm

hi there,

thank you for working HUD on fastpoker tables on WPT. however something went wrong with normal tables on this skin. today i played 8 tables simultaneously, all of them had PT icon. but only half of them showed HUD. some dont show HUD at all and on one or two table a i saw 4 players with HUD, but not me and player sitting next to me. mine HUD flickering from time to time for few seconds and then disapears. i grab a log file and sent it to you. ticket: 129677
PumaPerez
 
Posts: 163
Joined: Mon Oct 25, 2010 7:35 am
Location: Bratislava, Slovakia

Re: Party FastForward support

Postby MartinBKK » Sun Nov 11, 2012 3:42 am

I found a similar issue with fast forward. The HUD is quite flicky and sometimes stats on a player will disappear for a few seconds. it's quite frustrating if you are in a hand vs this player and suddenly his stats are gone.
MartinBKK
 
Posts: 98
Joined: Wed Feb 06, 2008 4:26 am

Re: Party FastForward support

Postby WhiteRider » Sun Nov 11, 2012 6:51 am

PumaPerez wrote:i grab a log file and sent it to you. ticket: 129677

Thanks - we'll get back to you via your ticket. Depending on your system specs this could just be data overload as 8 FastForward tables will generate a lot of database queries.

MartinBKK wrote:I found a similar issue with fast forward. The HUD is quite flicky and sometimes stats on a player will disappear for a few seconds. it's quite frustrating if you are in a hand vs this player and suddenly his stats are gone.

What are your system specs?
How many tables are you playing?
How big is your database?
WhiteRider
Moderator
 
Posts: 54018
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Party FastForward support

Postby PumaPerez » Mon Nov 12, 2012 7:35 am

ok, i identified the issue.
once the box "Enable Fast Forward poker HUD" is chcecked HUD works great on FF tables, but no good on normal SH tables. HUD behave like that on FF. flickering after every hand, like there is some new villians, but they are not.
once i uncheck this option HUD on normal SH tables works like charm, but no HUD od FF tables.

so i need to chcek this option before every session based on what variant i want to play. when i played on Stars, there was no problem with this. PT automaticly decide and HUD was ok on both variants.
PumaPerez
 
Posts: 163
Joined: Mon Oct 25, 2010 7:35 am
Location: Bratislava, Slovakia

Next

Return to PokerTracker 4

Who is online

Users browsing this forum: No registered users and 41 guests

cron