POKERSTARS PATCH FOR "No Flop", "No Turn"... ERRORS

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POKERSTARS PATCH FOR "No Flop", "No Turn"... ERRORS

Postby ptrack pat » Fri May 09, 2008 2:08 pm

PokerStars had an update today that added some new lines of text to the hand histories which PT could not handle, "Uncalled bet...".

Here is the patch
http://www.pokertracker.com/products/PT ... 21702a.exe

Mike will have the PTO/S patches up later today.

To get the hands that were missed because of previous errors you'll have to reimport the hand history files.

If PT has already moved the files to your processed hand history folder then you will have to move the files back to the PokerStars hand history folder and then use the Force Import button on the PokerStars auto-import window to reprocess the files again and pickup the hands that gave errors the first time.

SINCE PT3 IS SO CLOSE TO RELEASE DATE you can also consider using that now in preparation for release on May 15...
http://www.pokertracker.com/products/PT3/
ptrack pat
 
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Re: POKERSTARS PATCH FOR MAY 9 2008 UPDATE

Postby Dionysius79 » Fri May 09, 2008 2:36 pm

Hello,

After I installed the patch you send me I tried to restart Pokertracker. The message that my trial version has expired appeared. I don't have trial but I have full version. So now nothing works anymore. Please help me with this problem.

Best regards,
Dionysius79
Dionysius79
 
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Re: POKERSTARS PATCH FOR MAY 9 2008 UPDATE

Postby wamblam » Fri May 09, 2008 2:50 pm

I have exactly the same problem. I sent a message to sales@pokertracker.com

I currently cant do anything with PT.
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Re: POKERSTARS PATCH FOR MAY 9 2008 UPDATE

Postby ptrack pat » Fri May 09, 2008 2:50 pm

Click the Enter Key button and send me the hardware fingerprint shown on the next window. SEND IT THROUGH THE SUPPORT SYSTEM HERE
http://www.pokertracker3.com/support/?cat_id=4

Do not reply to this post with it.
ptrack pat
 
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Re: POKERSTARS PATCH FOR MAY 9 2008 UPDATE

Postby wamblam » Fri May 09, 2008 3:00 pm

ptrack pat wrote:Click the Enter Key button and send me the hardware fingerprint shown on the next window. SEND IT THROUGH THE SUPPORT SYSTEM HERE
http://www.pokertracker3.com/support/?cat_id=4

Do not reply to this post with it.


OK, great, just sent the details as requested.
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Re: POKERSTARS PATCH FOR MAY 9 2008 UPDATE

Postby wamblam » Fri May 09, 2008 3:08 pm

all fixed, thanks for the speedy help, much apreciated
wamblam
 
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Re: POKERSTARS PATCH FOR MAY 9 2008 UPDATE

Postby Pprofesseur » Fri May 09, 2008 3:20 pm

That patch works great. Thanks !
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Re: POKERSTARS PATCH FOR MAY 9 2008 UPDATE

Postby wrjahnn » Fri May 09, 2008 10:33 pm

I seem to be having a similar problem after having installed the new version of Poker Stars. I downloaded the May 9 patch, but now PT won't even open - I get the "program is not responding" message. I don't understand the advice you have given to others. Please advise.
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Re: POKERSTARS PATCH FOR MAY 9 2008 UPDATE

Postby ptrack pat » Fri May 09, 2008 10:44 pm

wrjahnn wrote:I seem to be having a similar problem after having installed the new version of Poker Stars. I downloaded the May 9 patch, but now PT won't even open - I get the "program is not responding" message. I don't understand the advice you have given to others. Please advise.


Restart the computer and try it again.
What version were you using before this?
What email did you use to purchase PT2? I have no record of this one used for the forum.
ptrack pat
 
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Re: POKERSTARS PATCH FOR MAY 9 2008 UPDATE

Postby here2win2003 » Fri May 09, 2008 11:01 pm

k im having problem as well with errors coming up and saying no river read for hand #!!!what do i need to do ?seen where there is a post for the patch but everyone seems to be having prob with the patch!what can i do to avoid these probs?is there a new patch without these probs?ty very much for ur time. :?
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