No results/graph showing?

Questions and discussion about PokerTracker 4 for Windows

Moderators: WhiteRider, kraada, Flag_Hippo, morny, Moderators

No results/graph showing?

Postby Bizeeey » Wed Jan 09, 2013 2:54 pm

Hello,

I've recently bought PT4 and everything works fine, except for the results page, as nothing is showing there. Also when I click graphs I see a blank page.
Filters are off. Tried refreshing it. Have the good player and site.

Anyone else have/had this or know how to fix this problem?

Thanks,

Rob
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Re: No results/graph showing?

Postby kraada » Wed Jan 09, 2013 3:23 pm

Do you play cash games or tournaments? If you play exclusively tournaments you might need to switch to the tournament data by clicking the T - the $ is just for cash game data.
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Re: No results/graph showing?

Postby Bizeeey » Wed Jan 09, 2013 3:27 pm

Tourneys only, and I've done that already.
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Re: No results/graph showing?

Postby kraada » Wed Jan 09, 2013 4:33 pm

Is anything in the sidebar shown in blue?
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Re: No results/graph showing?

Postby Bizeeey » Thu Jan 10, 2013 2:44 am

kraada wrote:Is anything in the sidebar shown in blue?

Which slidebar?
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Re: No results/graph showing?

Postby WhiteRider » Thu Jan 10, 2013 4:33 am

The vertical bar of settings to the left of the reports.
If any of the filter names are blue, change the filter setting and then change it back to "all" to clear it.
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Re: No results/graph showing?

Postby Bizeeey » Thu Jan 10, 2013 8:52 am

Ah, I had all the 'Flags' ticked, that was the problem.
Cheers for helping, it's working now.
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