RAKE PROBLEM...LOL

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RAKE PROBLEM...LOL

Postby mario_calder » Mon Feb 11, 2013 7:21 pm

I´m here for three times to talk about the same...
Kraada...xD really....i don´t understand aaaanything!look...i will give you numbers to see it because...omg.
50 sng´s ago, i have X money in my account; now, i have lost like...12% of my bank and...Poker Tracker´s graph tell me that i have more money that 50sng´s!!!!!
Look, now im very sure that the "ROI" that´s appear in the "Player Summary" doesn´t include de ROI. But the problem is that now i don´t understand other question and it´s that....look, that´s amazing. Deducting my Real ROI (deducting "ROI" - "RAKE")...PT3 tell me that i have 160€ at Real "ROI" ok? and that just X is the money, exactly, that i had in my account when i begin! you understand me?PT3 tell me that i have win 160€ at Real "ROI" but, if i would win 160€ now, in my acc i would have 160 + 40(my initil deposit) =200. And now i have 160!! WWWWWTTTTTFFFFF?
Sorry but that´s incredible!!!
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Re: RAKE PROBLEM...LOL

Postby WhiteRider » Tue Feb 12, 2013 4:16 am

What site do you play at?
Do you have a tournament summary for every tournament?
Are you sure that all of the tournaments were imported?
A significant number of sites do not include tournament summary information so PokerTracker isn't always able to record the correct amount won or lost. If there are any tournaments which have the wrong entry or prize you can alter that by going to Tournaments > Enter Results.
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Re: RAKE PROBLEM...LOL

Postby mario_calder » Tue Feb 12, 2013 5:27 am

WhiteRider wrote:What site do you play at?
Do you have a tournament summary for every tournament?
Are you sure that all of the tournaments were imported?
A significant number of sites do not include tournament summary information so PokerTracker isn't always able to record the correct amount won or lost. If there are any tournaments which have the wrong entry or prize you can alter that by going to Tournaments > Enter Results.


I play in PokerStars.es
Look...i always filtre my sng HY 6-max but now, i´ve reset my pc and i don´t need to do it. So i have the same graph for HY that for everything.
I don´t know how to use the Tournament -> Enter Results... tell me how can i do it.
Do you think that that´s the problem?Are you sure that the "ROI" is really real?
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Re: RAKE PROBLEM...LOL

Postby kraada » Tue Feb 12, 2013 9:34 am

If you click the Tournaments menu then Enter Results (along the menubar at the top of PT3) it will show you a list of all of the tournaments and when you click on them you can change your results. If your results are inaccurate this is how you fix them (after making a change, don't forget to click Save!).

When any problems are fixed you will see ROI listed properly. As I've said to you several times now, ROI really does take into account rake.
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Re: RAKE PROBLEM...LOL

Postby mario_calder » Tue Feb 12, 2013 10:00 am

kraada wrote:If you click the Tournaments menu then Enter Results (along the menubar at the top of PT3) it will show you a list of all of the tournaments and when you click on them you can change your results. If your results are inaccurate this is how you fix them (after making a change, don't forget to click Save!).

When any problems are fixed you will see ROI listed properly. As I've said to you several times now, ROI really does take into account rake.


But how i will find the problems?i only know that it´s not correct but... i dont remember my results in all the sng to check it! :SSS
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Re: RAKE PROBLEM...LOL

Postby kraada » Tue Feb 12, 2013 12:20 pm

If you contact your poker site's support they should be able to help get you an audit file of your results you can compare against.
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Re: RAKE PROBLEM...LOL

Postby mario_calder » Tue Feb 12, 2013 3:20 pm

kraada wrote:If you contact your poker site's support they should be able to help get you an audit file of your results you can compare against.


omg but how is possible that i pay to buy a product like pokerTracker and i have to go counting my results manually ¬¬
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Re: RAKE PROBLEM...LOL

Postby kraada » Tue Feb 12, 2013 3:52 pm

We do the best we can with the information given to us by your poker site; certain poker sites do not give us any results information at all. If you end up having a hand history and tournament summary that imported improperly and send it to us via our support system we will make sure that whatever caused the problem is fixed.
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Re: RAKE PROBLEM...LOL

Postby mario_calder » Tue Feb 12, 2013 4:09 pm

kraada wrote:We do the best we can with the information given to us by your poker site; certain poker sites do not give us any results information at all. If you end up having a hand history and tournament summary that imported improperly and send it to us via our support system we will make sure that whatever caused the problem is fixed.



Ok kraada thankx and sorry if i speak in the last post with bad tone.
What do you need to fix it? Hand history and Tournament history?
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Re: RAKE PROBLEM...LOL

Postby mario_calder » Tue Feb 12, 2013 4:13 pm

mario_calder wrote:
kraada wrote:We do the best we can with the information given to us by your poker site; certain poker sites do not give us any results information at all. If you end up having a hand history and tournament summary that imported improperly and send it to us via our support system we will make sure that whatever caused the problem is fixed.



Ok kraada thankx and sorry if i speak in the last post with bad tone.
What do you need to fix it? Hand history and Tournament history?


I have it... but PokerStars only give me my last 200 sng results. Every more sngs give me beggining hour and when it ends...not the result :S
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