No HUD on Mac after new update.

[KuPoB_K]

As title reads i've lost my hud after the last update for mac. Is there an easy fix?
Import seems to be running fine.

Thanks

[kimkong]

#2 same here !

[kraada]

What sites are you both playing at?

[KuPoB_K]

winamax.fr sorry.
It works on stars and ftp tho

[danbrice]

Same issue for me on Winamax.fr.

PT4 : 4.07.1

[frogenstein]

Same issue on Winamaw.fr.
Start and Stop HUD doesn't fix that.
Back to the 4.07 version and HUD is on again.

[danbrice]

After testing, It doesn't work with PS.fr either.

Precision: Wina.fr and PS.fr import is ok, I get my hands in real time in PT4 while playing, but no HUD appears. I've tested all the recommendation mentioned in the HUD troubleshooting guide.

[kimkong]

playing on pokerstars and doesnt work

[marcob8986]

+1
I'm on PokerStar.IT and HUD doesn't work. Import works but HUD is not showing. PT4 4.07.1, haven't tried with the first 4.07.
Been using PT3 for over 2 years flawlessly.
Looking forward for the problem to be solved in order to buy the upgrade.
Regards

[WhiteRider]

The Hud is working at Winamax for us, so we'll need to work out what is causing this.

Firstly, please reboot and then run the 4.07.1 installer again to make sure that all files are updated correctly.
If you still don't have the Hud after that:

Can you all please tell us what language you have your Macs running in?

If you change the Mac OSX language to English does the Hud appear?
To change language go to System Preferences > Language and Text and drag English to the top of the list, then reboot.