Hand histories.

Any support related posts should go here.

Hand histories.

Postby speedlehenry14 » Thu May 15, 2008 11:16 am

Hi,

I recently formatted my HD and I saved my pokertracker folder.

I try to open my database using the new computer but it cant seem to find the hand history database file.

Where can I manually add it to the PT database so it recognizes it?

Thanks!
speedlehenry14
 
Posts: 10
Joined: Thu Apr 24, 2008 4:43 pm

Re: Hand histories.

Postby ptrack pat » Thu May 15, 2008 11:19 am

Did you reinstall PT after you reformatted?
What is the exact error message it gives you when it opens?
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm

Re: Hand histories.

Postby speedlehenry14 » Thu May 15, 2008 11:51 am

I reinstalled PT.

When I try to view some hand history I get somehing saying "Unable to get #xxxxx hand history."
speedlehenry14
 
Posts: 10
Joined: Thu Apr 24, 2008 4:43 pm

Re: Hand histories.

Postby ptrack pat » Thu May 15, 2008 12:49 pm

That error means the hand history file doesn't have the text of the hand histories in it. Did you copy back some database files after you reinstalled PT? You should have also copied back the file called hhdb.mdb which has this information in it.
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm

Re: Hand histories.

Postby speedlehenry14 » Thu May 15, 2008 3:34 pm

Yes, I have that file but how do I make PT read it?
speedlehenry14
 
Posts: 10
Joined: Thu Apr 24, 2008 4:43 pm

Re: Hand histories.

Postby ptrack pat » Thu May 15, 2008 3:58 pm

Open the Utilities > Database Maintenance and Options window. Click the Hand History DB's tab.
Add an entry here on this window to point to that hhdb.mdb file in whatever folder it's in now.
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm

Re: Hand histories.

Postby speedlehenry14 » Thu May 15, 2008 4:22 pm

Done that, keep getting the same error.
speedlehenry14
 
Posts: 10
Joined: Thu Apr 24, 2008 4:43 pm

Re: Hand histories.

Postby ptrack pat » Thu May 15, 2008 4:45 pm

What folder/file did you point it to?
What is the size of this file?
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm

Re: Hand histories.

Postby speedlehenry14 » Thu May 15, 2008 4:48 pm

F:\Program Files\Poker Tracker V2\hhdb.mdb

1.04GB
speedlehenry14
 
Posts: 10
Joined: Thu Apr 24, 2008 4:43 pm

Re: Hand histories.

Postby ptrack pat » Thu May 15, 2008 4:50 pm

Is it giving this error with every hand?
Are you using Vista on this computer? If so, are you running PT as administrator? Does Vista prompt you to cancel/allow PT to run every time you try to start it?
ptrack pat
 
Posts: 4841
Joined: Sun Dec 09, 2007 12:38 pm

Next

Return to PTH Support

Who is online

Users browsing this forum: No registered users and 13 guests

cron