Reports - Calendar issue

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Reports - Calendar issue

Postby gfadel » Thu Aug 22, 2013 4:51 pm

Hello,

Strange behavior on View Stats->Results->Calendar

A tournament that started before midnight has its results show in the next day, but used to balance today. For example:

Tourney Start End Net Won
T1 21.Aug 11:00PM 21.Aug 11:30PM -$10
T2 21.Aug 11:00PM 22.Aug 01:30AM $15
T3 22.Aug 01:00AM 22.Aug 01:30AM -$10

- The balance shown for 21.Aug is $5 (correct), listing only T1 (not correct, miss T2).
- The balance shown for 22.Aug is -$10 (correct), listing T2 and T3 (not correct, should show only T3).

So, PT4 should either group everything by start time, or end time.

Is this behavior as expected?

Thanks,

Gustavo
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Re: Reports - Calendar issue

Postby kraada » Thu Aug 22, 2013 5:11 pm

That's as expected - you pay at the beginning of the tournament but don't get your winnings until the end of it.
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Re: Reports - Calendar issue

Postby gfadel » Fri Aug 23, 2013 4:01 am

kraada wrote:That's as expected - you pay at the beginning of the tournament but don't get your winnings until the end of it.


Hello,

I am not sure it makes sense... Based on what you wrote above, the winnings would be calculated at the end (2nd day, after 12am), but it is being included in the first day. Only the tournament is listed on the 2nd day.

For me the right situation would be the following, grouping by start time:

Tourney Start End Net Won
T1 21.Aug 11:00PM 21.Aug 11:30PM -$10
T2 21.Aug 11:00PM 22.Aug 01:30AM $15
T3 22.Aug 01:00AM 22.Aug 01:30AM -$10

- The balance for 21.Aug is $5, listing T1 and T2
- The balance for 22.Aug is -$10, listing T3

The way it is now is mixing the data, since when you sum the tournaments results from a day (the ones listed under that date) doesn't close up with the balances calculated by PT4.

Another way to solve this would be to be able to set a "start of day time", as in HM.

Thanks,

Gustavo
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Re: Reports - Calendar issue

Postby PJs Ronin » Fri Aug 23, 2013 7:01 am

+1 to what he ^^ said
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Re: Reports - Calendar issue

Postby kraada » Fri Aug 23, 2013 7:10 am

It should definitely agree with the other reports.

Please submit a support ticket and we'll look into what is going on here further for you.
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Re: Reports - Calendar issue

Postby WhiteRider » Fri Aug 23, 2013 8:51 am

gfadel wrote:Another way to solve this would be to be able to set a "start of day time", as in HM.

Just for reference - you can do this via Configure > Reporting Options.
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Re: Reports - Calendar issue

Postby gfadel » Fri Aug 23, 2013 1:46 pm

WhiteRider wrote:
gfadel wrote:Another way to solve this would be to be able to set a "start of day time", as in HM.

Just for reference - you can do this via Configure > Reporting Options.


That's great, I didn't know it.

But I have changed to 12PM as start of the day, and refreshed my report view. Should the values be adjusted? Nothing changed here...

Thanks,

Gustavo
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Re: Reports - Calendar issue

Postby gfadel » Fri Aug 23, 2013 1:49 pm

kraada wrote:It should definitely agree with the other reports.

Please submit a support ticket and we'll look into what is going on here further for you.


done, thanks.
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