Trial not working if used beta?

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

Trial not working if used beta?

Postby cparker » Fri May 16, 2008 1:14 am

Hi I'm trying to use the trial, but it won't log into the database - is it because I've used the beta?
cparker
 
Posts: 17
Joined: Wed May 14, 2008 11:59 am

Re: Trial not working if used beta?

Postby feint06 » Fri May 16, 2008 1:19 am

The trial version locks out the option to make any database changes (while creating its own new db). You won't be able to access your old DB until you get the registration code.

You will be able to "start from scratch" and use the trial version.
feint06
 
Posts: 859
Joined: Fri Feb 01, 2008 10:18 pm

Re: Trial not working if used beta?

Postby FinnOz » Fri May 16, 2008 2:55 am

Yeah, I ran into this too, bit of a bummer, seeing as I've already ordered PT3 through pokersourceonline.com and now I'm just waiting for everyone to send emails this way and that and eventually let me access my database again. This really should have been mentioned on the download site, so that before using the new version we could have exported all the previously loaded hands.
FinnOz
 
Posts: 17
Joined: Thu Jan 24, 2008 11:34 pm

Re: Trial not working if used beta?

Postby Josh » Fri May 16, 2008 9:32 am

Sorry for the confusion. I do mention this in my commercial release announcement in the forum here though. Hopefully you'll get your code quickly. Sorry for the delay.
Josh
Site Admin
 
Posts: 6222
Joined: Sat Dec 08, 2007 6:03 pm

Re: Trial not working if used beta?

Postby cparker » Fri May 16, 2008 10:50 am

The problem is that the trial version won't start at all. I don't mind if it makes a new default database - but it keeps on saying that the password is invalid and won't start.
cparker
 
Posts: 17
Joined: Wed May 14, 2008 11:59 am

Re: Trial not working if used beta?

Postby cparker » Fri May 16, 2008 10:52 am

Unable to create PostgreSQL database: PT3 DB
Reason: Unable to login to database (template1). Reason: FATAL: password authentication failed for user "postgres"
cparker
 
Posts: 17
Joined: Wed May 14, 2008 11:59 am

Re: Trial not working if used beta?

Postby WhiteRider » Fri May 16, 2008 12:04 pm

Sounds like you have the wrong password set for postgres. The default is dbpass. If this doesn't work, see:
How To: Remove PostgreSQL Password
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Trial not working if used beta?

Postby cparker » Fri May 16, 2008 9:58 pm

Ok I changed the config file and reloaded the configurations. Now I get this message:

Unable to create PostgreSQL database: PT3 DB
Reason: Unable to login to database (template1). Reason: could not connect to server: Connection refused (0x0000274D/10061) Is the server running on host "localhost" and accepting TCP/IP connections on port 5432?
cparker
 
Posts: 17
Joined: Wed May 14, 2008 11:59 am

Re: Trial not working if used beta?

Postby kraada » Fri May 16, 2008 10:06 pm

Is your PostgreSQL service stopped? Go to Start -> Programs -> PostgreSQL -> Start Service and see if that resolves your issue.
kraada
Moderator
 
Posts: 54431
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: Trial not working if used beta?

Postby cparker » Fri May 16, 2008 10:15 pm

I tried start service and it still doesn't work. Is there a way to reset the password to default? Should I reinstall postgresql?
cparker
 
Posts: 17
Joined: Wed May 14, 2008 11:59 am

Next

Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: Amazonbot and 13 guests

cron
highfalutin