PokerStars is not running with PT3

[eggdeck]

Dear Tech Support
My PT3 was working well yesterday but now when I click begin import, it does not load the HUD and shows that Poker Stars is not running,
I am using the latest version of PT3 (3.14.7) and my PS is in English

Thanks !

[kraada]

Please restart PT3 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file in C:\Program Files (x86)\PokerTracker 3\ - the file we need is the text file called PokerTracker that is in that folder.