New player gets HUD stats from previous player

Questions and discussion about PokerTracker 4 for Windows

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New player gets HUD stats from previous player

Postby flapus007 » Tue Aug 05, 2014 10:42 pm

Since Merge's famous "improved hand history" update and the consequent PTR4 updates, this constantly happens:I play at a table, someone leaves, their hud stats stay on the screen, when another person sits down, for the WHOLE session! Any help would be greatly appreciated because I have made some moves not noticing that the HUD does not correspond to the actual player at the table ...
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Re: New player gets HUD stats from previous player

Postby kraada » Wed Aug 06, 2014 8:08 am

Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.
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