Crash when attempting changing the HUD font size

[giacecco]

Hi All,
I'm a new PT4 user. Is it just me or it has issues on Yosemite? Every time I try changing the font size in the HUD for example it either crashes or simply ignores it. Interestingly, the preview looks good but the new font size is never applied to the HUD, even after restarting. Generally, the HUD also feels oversized in respect to most screenshot I've seen on the website. Any advice? Thanks.

Giacecco

[kraada]

I don't see any known issues in our system like you are describing. Please enable logging via Configure -> Options -> Logging Enabled then restart PT4, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.

[duartefrieza]

have the same problem

[kraada]

Please report the problem the same way the more cases we can get on a problem like this the better.

[duartefrieza]

i did it received no answer

[WhiteRider]

I don't see any tickets linked to your username in our system. If you have a ticket open which isn't from this account please post your ticket number here.

[mitjafanta]

I have the same problem. I want to change the size of a date in the hud but i cant, and it crashes... i have send the message all times that it have happend.

Can you help me?

Thanks!

[kraada]

Please report the problem as discussed above so that we can look at the logs from your system.

[WhiteRider]

This is a known issue (opening the font dialog by clicking the elipsis / three dots) on Yosemite which I expect to be fixed in the next release.
In the meantime you can change the font by clicking the arrow to the left of the word "Font" to expand the list of properties, and altering them individually.

[mitjafanta]

Done!!!

Thank you very much! I only need to change one date

Thanks!