Can't select a custom stat in Holdem Hand Range Visualizer !

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Can't select a custom stat in Holdem Hand Range Visualizer !

Postby bAdJQKe10 » Fri Jan 16, 2015 8:06 pm

Hello,
I'm using a custom HUD created for PT4 (CoffeeHUD) which has a lot of custom statistics and I'm trying to use them in the Holdem Hand Range Visualizer for some analysis. The problem is that when I try to add them to the Heat Map I can't found any of this stats. I know that this used to work in the past but not anymore. Do you know what's the problem and if there is a solution for this ? Thank you.
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Re: Can't select a custom stat in Holdem Hand Range Visualiz

Postby kraada » Fri Jan 16, 2015 8:23 pm

You'll need to contact the Premium developer for Premium support.
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Re: Can't select a custom stat in Holdem Hand Range Visualiz

Postby bAdJQKe10 » Fri Jan 16, 2015 10:43 pm

What do you mean by the Premium developer? The developer of the CoffeeHUD?
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Re: Can't select a custom stat in Holdem Hand Range Visualiz

Postby WhiteRider » Sat Jan 17, 2015 6:02 am

This is a known issue. If you want to get a notification when the fix is released please open a Support Ticket.
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Re: Can't select a custom stat in Holdem Hand Range Visualiz

Postby bAdJQKe10 » Sun Jan 18, 2015 12:27 pm

Is there an ETA for when this is going to be fixed ?
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Re: Can't select a custom stat in Holdem Hand Range Visualiz

Postby WhiteRider » Sun Jan 18, 2015 12:38 pm

We don't generally discuss the timeframe for changes in PT4 until they are ready for release, but having more tickets linked to an issue can help raise its priority.
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