Pokerstars lag issues and previous versions

Questions and discussion about PokerTracker 4 for Windows

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Pokerstars lag issues and previous versions

Postby Decoy » Sat Jan 17, 2015 10:03 am

Hello

Last couple days pokerstars has been experiencing some technical problems which led to big lag issues. They believe it may be caused by third party tools incl PT4 (http://forumserver.twoplustwo.com/showp ... ount=21370) My friends however say that they do not experience this lag with a previous PT4 version (4.11.11.) I couldnt find old versions of PT4 anywhere though, how can i rollback my version?
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Re: Pokerstars lag issues and previous versions

Postby WhiteRider » Sat Jan 17, 2015 10:17 am

The update has been released now and will be downloaded automatically the next time you restart PT4. Make sure that PokerStars is not running when you restart PT4 so that the update can be applied.
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Re: Pokerstars lag issues and previous versions

Postby Flexifront » Sat Jan 17, 2015 10:57 am

WhiteRider wrote:The update has been released now and will be downloaded automatically the next time you restart PT4. Make sure that PokerStars is not running when you restart PT4 so that the update can be applied.


FINGERS CROSSED!!
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Re: Pokerstars lag issues and previous versions

Postby Coctaine » Sat Jan 17, 2015 1:16 pm

Just wanted to say, that its still not working as it should, got one table froze, even after the update on pt4
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Re: Pokerstars lag issues and previous versions

Postby WhiteRider » Sat Jan 17, 2015 1:56 pm

Please open a Support Ticket and report your problem so that we can check your logs. Please give as much information about your session as possible so that we can narrow down what causes this.

Post your ticket number here so that we can follow up ASAP.
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Re: Pokerstars lag issues and previous versions

Postby Coctaine » Sat Jan 17, 2015 2:58 pm

ticket 161790
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