Database connection problem

[robinm]

i downloaded PT 3 yesterday and am now getting this error message when I try to open it...

Unable to create postgresSQL database: pt3 database
Reson unable to login to database(template 1)
reason: could not connect to server: connection refused (0x0000274d/10061) is the server running on host "localhost" and acceptingTCP/IP connections on port 5432

I have tried to start services via Programs -> Postgre 8.3 -> Start Services

There is no Service in Services and Applications to let me autostart the services either but there is a postgres user in Local Users and Groups.

[WhiteRider]

Did you already have postgres installed before you installed PT3?
Or did you install "PT3 with postgres"?

Sounds like a problem with your postgres install.

[robinm]

Did you already have postgres installed before you installed PT3?
Or did you install "PT3 with postgres"?

Sounds like a problem with your postgres install.

I did install Postgres first...this connected fine the day I bought it, 3 days ago. I had an issue with queries not running though (divide by zero error, which I'm awaiting a response on too)

[robinm]

I've been trying to resolve this but cannot. I don't think my Port 5432 is open. I ran netstat -an in a command window and 5432 did not appear on the list

[robinm]

Hi WhiteRider,

You can scratch this issue. I reinstalled Postgres, ensured it was added as a service, and am now able to connect to it via PokerTracker. My other issue remains where all of the queries attempting to run in the stats windows are failing.

[kraada]

Can you please enable logging, reproduce the error, then attach the PokerTracker.log file to a support ticket and reference this thread? We will be able to figure out what is going on better once we can see the log file.