Pokerstars tournament summaries aren't importing....

[ericholtman]

I think this starting happening after I installed the May 9th patch.

PT can see the summary in my pop3 box, but say 0 summaries imported, no recognized formats.

This used to work for me.

Any clues?

[ptrack mike]

Maybe this will help?
viewtopic.php?f=28&t=7360

[ericholtman]

Hmmm..... that's not the error I'm getting.

I just finished a tourney on Stars and requested the tournament history.

I go to Poker Tracker, select Import Hand Histories/Tournament Summaries.

I click "check POP3 Mail".

It pops up with the summary I just received as a message to try and import. I click Import, and get the following error:

PT Error Logs - exported: 06/08/2008 12:17 PM
Database: My First Poker Tracker Database

# of errors: 1

Error #1
Date written: 06/08/2008 12:16:16 PM - From/Version: Import (2.17.02a)
File name: c:\program files\poker tracker v2\pokertrackerimport.txt
Error Msg: File contains no Texas Hold'em hands or unable to determine what poker site this file came from.



Here's the summary Email (without the headers):

Tournament History for your last 1 tournament requested by JaegerTCat (xxxxxx@ericholtman.com)

PokerStars Tournament #91329100, No Limit Hold'em
Buy-In: $10.00/$1.00
9 players
Total Prize Pool: $90.00
Tournament started - 2008/06/08 - 11:48:15 (ET)
Tournament finished - 2008/06/08 - 12:46:00 (ET)
1: Parkparkpark (Helsinki), $45.00 (50%)
2: SteveO6318 (Lafayette), $27.00 (30%)
3: JaegerTCat (Geneva), $18.00 (20%)
4: RubenGildart (Winnipeg),
5: marinho46 (vialonga),
6: DerekF_17 (Milwaukee),
7: Eärendil (Lake Zurich),
8: Anosken (Réunion),
9: fabri64 (Tolentino),

You finished in 3rd place.


If you have any questions, please contact us at support@pokerstars.com

[ptrack pat]

Error Msg: File contains no Texas Hold'em hands or unable to determine what poker site this file came from.

What anti-virus program are you running? Is it AVG? The times I've seen this are when then AV software is preventing PT from being able to get the text of the emails.

[ericholtman]

Bingo. I've got AVG 8.0.

Weird in that it connects to the POP3 server (that is, you can see it say "7 messages", then it only (correctly) selects the Summaries), but then it can't download them?

Is there a switch or a work-around, or do I have to save off the summaries myself from another client (Thunderbird) and just import the text files?

[ptrack pat]

I don't know AVG so I don't know if there is some way to tell it to allow Poker Tracker to have access. If not then disabling AVG or manually saving the text to a file would have to be done.