Trouble with iPoker Tournaments

[Lehander]

Hi, I downloaded the evaluation copy of PT3 a few days ago.

I mostly play tournaments and MTT sit and go on iPoker (Titan Poker), the HUD works well and it's customizable as I wanted but I found an error in the global stats. I've seen that if I play a tournament and I've been moved to another table in the same tourney I'll find in the stats two separated tournaments with same buyin and different start time and so on. This bug gives the stats unreadable and unreal, same for the global play analysis of a tournament...
Do you know how to fix this error?

Thank you, Lehander

[WhiteRider]

What version of PT3 are you using, Build 2 or Beta 14?
With tournaments on some sites there is an issue with tournament info not being included in the hand history files so it is difficult to tie the separate tables together into the same tournament.
If you are getting this problem in Beta 14, please attach all hand history files for a single tournament to the Support system , and link to this thread so that we can get it fixed. Thanks.

[Lehander]

I use Pokertracker v3.00 beta 14 and I just have written to the support attaching the requested files,
I'm sure I'll get a working answer soon, Lehander.