No Tourney Results on Stars

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

No Tourney Results on Stars

Postby cescobar » Tue Jul 08, 2008 10:14 pm

My software seems to be fine in that the HUD is working and hands are being imported. However, my tournament results are not being recorded. Every tourney I enter is recorded as a loss even when I place in the money. What do I need to do to fix this?
cescobar
 
Posts: 12
Joined: Thu Jul 03, 2008 10:00 pm

Re: No Tourney Results on Stars

Postby thaze » Tue Jul 08, 2008 10:30 pm

thaze
 
Posts: 20
Joined: Tue Jun 10, 2008 2:41 pm

Re: No Tourney Results on Stars

Postby cescobar » Tue Jul 08, 2008 10:56 pm

That sucks. I hope this gets fixed soon. This is a pretty obvious feature that needs to be part of the software.
cescobar
 
Posts: 12
Joined: Thu Jul 03, 2008 10:00 pm

Re: No Tourney Results on Stars

Postby keggler » Wed Jul 09, 2008 6:57 am

it's nothing to do with pt on stars; it's the fact that the stars software doesn't write the summary unlike full tilt; unless you request it...

susan
keggler
 
Posts: 640
Joined: Sun Jun 01, 2008 4:53 am

Re: No Tourney Results on Stars

Postby cescobar » Wed Jul 09, 2008 1:34 pm

I'm trying to import text files with my tournament results e-mailed from Stars, but when I save the text file in the Poker Tracker 3 folder, the file is not read when I try to manually import them. I've tried various text file formats, but none of them are working. Which text format do I use if I copy the tournament results using Word software?
cescobar
 
Posts: 12
Joined: Thu Jul 03, 2008 10:00 pm

Re: No Tourney Results on Stars

Postby keggler » Wed Jul 09, 2008 1:49 pm

straight notepad ANSI, remove ALL leading spaces; the import doesn't work with them...


susan
keggler
 
Posts: 640
Joined: Sun Jun 01, 2008 4:53 am

Re: No Tourney Results on Stars

Postby WhiteRider » Wed Jul 09, 2008 5:14 pm

Yes, just use notepad so you don't get any formatting.

I understand that this is quite high on the list of priorities once the HUD stability issues are ironed out.
For now, there is also a workaround, see Tournaments FAQ.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: No Tourney Results on Stars

Postby cescobar » Wed Jul 09, 2008 6:19 pm

This solution worked well, thanks.


keggler wrote:straight notepad ANSI, remove ALL leading spaces; the import doesn't work with them...


susan
cescobar
 
Posts: 12
Joined: Thu Jul 03, 2008 10:00 pm


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: Amazonbot and 28 guests

cron
highfalutin