My pokertracker just stopped working.

Questions and discussion about PokerTracker 4 for Windows

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My pokertracker just stopped working.

Postby Champaz » Tue Jan 26, 2016 7:29 pm

So today my pokertracker decided to stop importing and working on all sites, I dont have a clue why this could be, last night I vaccumed, reindex, cluster and all that householding stuff but it worked fine earlier today but now everytime I start it and press ''get hands while playing'' it just starts to duplicate 305 hands then it stops importing and if I press stop importing it just gets locked in that mode as shown in this screen shot: https://gyazo.com/e12218048463b9d83c2b91a32d1e4594

So what could possible be wrong the other thing I could think of is that I have like 10 different databases and that my harddrive is getting close to full but I still have like 2gb left. Grateful for any suggestion.
Champaz
 
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Joined: Wed Aug 22, 2012 11:06 pm

Re: My pokertracker just stopped working.

Postby Champaz » Tue Jan 26, 2016 8:11 pm

Update: Could very well be lack of space because now I tried to vaccum it and when it was close to finished it came up a error message that it couldnt finish it because of lack of space, whats very strange though is that before it started to vaccum it said I had 2gb left on my hard drive but after having vaccumed for 80% it said it was full and when I went to check I only had 800mb left on my drive. Does vaccuming make my database become bigger? I thought it was suppose to make it smaller if anything haha. :P

Very strange indeed, now to my other question how do I move my entire postgres and everything to my D: drive instead of having it on my main C: drive because I will have alot more room on my D drive so that could solve alot of problem.
Champaz
 
Posts: 35
Joined: Wed Aug 22, 2012 11:06 pm

Re: My pokertracker just stopped working.

Postby Champaz » Tue Jan 26, 2016 8:55 pm

2nd update: I managed to free some space so that I could do all the vaccum, reindex cluster etc and this freed up some space it turned my main database from 14gb to 10gb, anyhow after that was done I tried to go to setup assistant and pressed next on every step to then lastly press import from sites and then this happend: https://gyazo.com/8914ef9d3eba4f1c4020f2e49b6ff4d9 it got stuck in that loop forever and as you see on the pic it found 13 files but couldnt import any of them.
Champaz
 
Posts: 35
Joined: Wed Aug 22, 2012 11:06 pm

Re: My pokertracker just stopped working.

Postby Champaz » Tue Jan 26, 2016 9:35 pm

ok 3rd update: now my main database is back at 14gb I have no explanation for this it just went from 10 to 14gb while I was using the computer and I was doing nothing this is so damn strange I dont understand whats going on.
Champaz
 
Posts: 35
Joined: Wed Aug 22, 2012 11:06 pm

Re: My pokertracker just stopped working.

Postby kraada » Wed Jan 27, 2016 10:49 am

Were you able to get those 13 files imported?
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Re: My pokertracker just stopped working.

Postby Champaz » Wed Jan 27, 2016 12:15 pm

No and it seems like my postgres got stuck in a loop and keept importing some kind of data in the postgres temp file, so it just makes my database bigger and bigger, as I mentioned before it was at 10gb and now its at 16gb and not a single more hand has been imported. I never seen this bugg before and this has forced me to turn of postgres over and over for it to not fill my harddrive. I think right now I just have to uninstall my postgres and delete my database and reinstall postgres again, how do I do this on a new drive?
Champaz
 
Posts: 35
Joined: Wed Aug 22, 2012 11:06 pm

Re: My pokertracker just stopped working.

Postby kraada » Wed Jan 27, 2016 1:40 pm

Our uninstall/reinstall guides are here. Do double check to make sure your sites are configured properly also, as it strikes me as very strange for the database to be changing size with nothing being imported at all.
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Re: My pokertracker just stopped working.

Postby Champaz » Wed Jan 27, 2016 1:44 pm

I actually let it import everything now and it finished, it turned my 14gb database into a 22gb database with around 88 more hands imported and 179 duplicates. I guess I can just delete that whole database and reimport my hands to see if that would work. But ye something is completley fucked up and I dont know what the problem could be.
Champaz
 
Posts: 35
Joined: Wed Aug 22, 2012 11:06 pm

Re: My pokertracker just stopped working.

Postby Champaz » Wed Jan 27, 2016 3:06 pm

Ok so I deleted all my databases and uninstalled postgres and reinstalled it on my other driver, now when I start pt4 can I just connect my PT4 to my new postgres database, import my hands and all the data will be stored on my new drive?
Champaz
 
Posts: 35
Joined: Wed Aug 22, 2012 11:06 pm

Re: My pokertracker just stopped working.

Postby kraada » Wed Jan 27, 2016 4:38 pm

Yes, that should do it. Keep me posted if you keep having such strange behavior.
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