stats are not appearing properly

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stats are not appearing properly

Postby expiat » Sun Mar 20, 2016 11:11 am

Hello, from yesterday i have a strange problem with my HUD!

It stopped showing lifetime stats and works only if i double click the HUD and see the session stats only! I looked everywhere in the hud, pt4 icon, any option to choose all session stats but didnt find it anywhere.. I sent you also two screenshots to look it deeper!

Inside the game, i chose the option "Set all to lifetime Stats" but for some reason it doesnt accepting it!

624bf81bc1f5a486889f8b445fe9162a.png

b52bf64189567cefc265c7f8a99aa9b7.png
expiat
 
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Re: stats are not appearing properly

Postby Flag_Hippo » Sun Mar 20, 2016 11:54 am

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this and then report it via our support system along with your PokerTracker4.log file so that we can see what is going on.
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Re: stats are not appearing properly

Postby expiat » Mon Mar 21, 2016 7:24 am

I have already sent it! Through mail!
expiat
 
Posts: 13
Joined: Sun Aug 25, 2013 11:06 am

Re: stats are not appearing properly

Postby kraada » Mon Mar 21, 2016 7:26 am

You need to send us reports via our support system at the link above - we do not provide support via email.
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Re: stats are not appearing properly

Postby expiat » Mon Mar 21, 2016 8:54 am

Yes i mean i sent it to your support system! Not personal mail!
expiat
 
Posts: 13
Joined: Sun Aug 25, 2013 11:06 am


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