Import old Everest S&G not working

Experiencing technical difficulties? Think you've found a problem with PokerTracker 3? Report it here.

Moderator: Moderators

Import old Everest S&G not working

Postby pkuiters » Sun Jul 20, 2008 9:09 am

Hi,

I am importing some older Everest S&G data, the tournament numbers are bigger and are incorrectly exported from PT2.
For example (from a PT2 export file):
EverestPoker Game #2814470631: Tourney ID: 338.26.5985, Table Purace-51 - $5.00/$10.00 - No Limit Hold'em - 21:58:24 - 2008/02/13

These hands are imported (if I re-import I get a duplicate notification), but the tournament does not show up.

Some of these tournaments end up in the same file, PT2 does not seem to recognize them as separate tournaments.
In one case I have two tournaments on the same day and the hands are interleaved in the export (quite a mess to untangle).

I tried to untangle, but the tournament numbers do not show up. I guess the longer numbers are not supported by PT3.

Any thoughts on an approach for this?

Cheers,

Peter Kuiters
pkuiters
 
Posts: 8
Joined: Sat Jun 28, 2008 7:45 am

Re: Import old Everest S&G not working

Postby WhiteRider » Sun Jul 20, 2008 9:14 am

What version of PT3 are you using?
If it's not Beta 14, please update as some Everest tournament bugs were fixed.
Download and install PT3.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Import old Everest S&G not working

Postby pkuiters » Sun Jul 20, 2008 9:55 am

Hi,

I did not have the correct version, I upgraded, but the problem remains.
Even the manually fixed files do not work correctly.
They import, but the tournament number is still 0.

Which information can I provide to help your analysis?

Cheers,

Peter
pkuiters
 
Posts: 8
Joined: Sat Jun 28, 2008 7:45 am

Re: Import old Everest S&G not working

Postby WhiteRider » Sun Jul 20, 2008 9:57 am

Please zip/compress a few of these tournament hand history files and attach them to a ticket on our Support system , and link to this thread.
Thanks.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: Import old Everest S&G not working

Postby pkuiters » Sun Jul 20, 2008 10:10 am

Done. Created Support Ticket #23487.

Cheers,

Peter Kuiters
pkuiters
 
Posts: 8
Joined: Sat Jun 28, 2008 7:45 am

Re: Import old Everest S&G not working

Postby WhiteRider » Sun Jul 20, 2008 10:20 am

Thanks.
You can check the status in My Tickets, but please be patient as this probably won't be a very high priority issue just yet.
WhiteRider
Moderator
 
Posts: 54017
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK


Return to Technical Support / Bug Reports [Read Only]

Who is online

Users browsing this forum: No registered users and 26 guests

cron
highfalutin