Hi,
Yesterday i bought pokertarcker. As a backround information I say I had it like 3 years ago and there was some stats from that time.
Problems:
-In statistics section, there is no stats besides those 3 years old stats that i imported in free trial time. Those are from bet365 poker (iPoker). I have played a lot since that in pokerstars and veikkaus poker (iPoker also).
-In import status section I see that it is importing at least something from pokerstars. When i start playing there will be 1 new session in import status section BUT there's nothing in "active tables" or statistics or anywhere else. It shows up just in import status list. No HUD in pokerstars etc..
I have tried like 10 hours to manage those configuration things but nothing is working.
I have to note that I have some problems with pokerstars settings changing also. When I change settings there and save them, the settings does not actually save. But since pokertracker gets those hands to "import status" section I believe this has nothing to do with the case.
Edit: I have contacted support yesterday with 6 tickets but no answer yet so i'm asking here if anyone have any idea what i could do. Im so tired after 10 hours of fighting with this:((