Database management problems (innexistent databases)

[SkunkBoy]

2PROBLEMS
1) In database management I.m being showed 3 databases .. from which 2 of them are innexistent(I can.t delete , rename ,nor find them in pg admin also)

Second:
I only use one database .. and after this last update I was asked to update the database.I receive some kind of error like this
I attached the screnshot in the message.
Thank you!

[WhiteRider]

If those databases were deleted outside of PT4 then you can remove them from PT4 by selecting them and clicking the Remove button.

[SkunkBoy]

Hey , I did that , and they dissaperead.Now the problem is that when I try to update the database .I receive this error :

[SkunkBoy]

Also , if I don.t do the update and I go to "view stats" a this red line appears !

[WhiteRider]

Do you use a ProPokerHuds Hud or stats? It looks as if the error is related to that, and I'm not personally familiar with the changes they make to the database structure, but it looks as if something there is interfering with the update process.

Please enable logging (Configure > Options) and restart PT4. Reproduce the problem then attach the PokerTracker4.log file from C:\Users\yourname\AppData\Local\PokerTracker 4\Logs (which you can access from the PT4 File menu) to a Support Ticket so that we can see exactly what is going on.

Tutorial: Reporting a problem

[SkunkBoy]

Yes, I use those stats from propokerhuds.Please tell me what logs should I add into support ticket because there I have like 1.5gb logs

[WhiteRider]

The file we need is "PokerTracker4.log" from the main folder (after you reproduce the problem).

You may want to post in the PPH section of the forum too, to see if they have any ideas.

[SkunkBoy]

ok , thank you , I sent you all the info!

[HYPERION666]

I have the same problem any solution?

[HYPERION666]

Where can I download the previous version 4.15.13 while solving the problem?