PokerTracker 3 may not be automatically configured to import hand histories from the Winning Poker Network. You will have to configure PokerTracker manually in order for PokerTracker to automatically import hand histories.
You will notice immediately if the Winning Poker Network is configured to automatically import hand histories by looking at the Auto Import tab. A checkmark will appear in the Auto field beside Winning Poker Network as shown in the screenshot below.
Tip: If you do not see the Winning Poker Network listed, check the Show Hidden Sites option.
As you can see in the above screenshot, there is a checkmark in the Auto field for the Winning Poker Network. If there is no checkmark in the Auto field, the Winning Poker Network is not configured to automatically import hand histories.
There are several reasons why the Winning Poker Network may not be configured to automatically import hand histories:
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The Winning Poker Network client has not been configured to save hand histories to disk. Please see the section in this guide titled Configuring Hand Histories at the Winning Poker Network.
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You do not have a Winning Poker Network client installed on your computer. If you have hand histories with the Winning Poker Network but no longer have the client installed on your computer, you should use the Manual Import tab. Please see the section in this guide titled Manually Importing Hand Histories.
If the Winning Poker Network is configured to save hand histories to your computer and the Auto field is not checked then please read the next section in this guide titled Configuring PokerTracker 3 for the Winning Poker Network.